Security

We work to keep your account yours

Capio Commerce LTD is licensed by the Virtual Assets Regulatory Authority (VARA) as a Virtual Asset Service Provider (Licence No. VL/26/07/003) for Broker-Dealer Services and Exchange Services. Client funds are held in segregated accounts, insured against insolvency and operational failure, and the platform operates under VARA's AML, CTF and KYC framework.

VARA VASP licensed

Licensed by the Virtual Assets Regulatory Authority under VASP Licence VL/26/07/003 for Broker-Dealer Services and Exchange Services.

Segregated, insured funds

Client balances sit in segregated accounts, separate from company operating capital, and are insured against insolvency and operational failure.

Independent status controls

Login, trading and account status are separate switches, so a restriction never has a wider effect than intended.

Ledger-based balances

Balances are calculated from an append-only ledger, never edited directly, so every dollar is traceable.

Full audit trail

Every administrative action credits, debits, suspensions is logged with who, when and why.

Role-based admin access

Not every staff account can move money. Admin operations require Super Admin permissions.

6-digit email OTP

Every login requires a 6-digit verification code sent to your email. Codes expire in 10 minutes.

Login notifications

After every successful sign-in we email you the device, IP address, location and time of the login.

Cold storage custody

Deposits go to dedicated wallets. Wallet rotation is logged and each address change is auditable.

Encryption in transit

All traffic is served over HTTPS with strong ciphers. Sessions use HttpOnly, SameSite cookies.

Regulatory supervision

Capio Commerce LTD is licensed by the Virtual Assets Regulatory Authority (VARA) as a Virtual Asset Service Provider (VASP) under licence number VL/26/07/003, for the provision of Broker-Dealer Services and Exchange Services.

The Company is also registered under CMA reference CMA-VASP-0100000-0058. Client funds are held in segregated accounts, separate from company operating capital, and are insured against insolvency and operational failure.

The Company operates under the VARA framework for anti-money-laundering (AML), counter-terrorist-financing (CTF) and know-your-customer (KYC) obligations.

What to do if you spot something

If you receive a login notification you don't recognise, change your password immediately and contact support.

Support: support@capiocommerce.org

Or use our contact form.